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ROE Web Interface Does not create XML File and ROE Interface Employee Detail Report shows 'Error, INSURABLE_EARNINGS1 is 0' (Doc ID 2189945.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle HRMS (Canada) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Canadian Payroll

ACTUAL BEHAVIOR

When running the Record of employment Interface,  the ROE worksheet shows insurable earnings but interface process does not create a file.

Also in the ROE Interface Employee Detail Report the following is seen:

Assignment Number,Employee First Name,Employee Last Name,Status,Description
#####,XXXX,YYYYY,Error, INSURABLE_EARNINGS1 is 0.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate employee via the termination form
2. Run Record of Employment (Archiver) concurrent process for the employee, it processes
3. Run Roe worksheet concurrent process, see that there is insurable earnings
4. Run record of employment Interface concurrent process, does not process


Cause

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In this Document
Symptoms
Cause
Solution


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