UPK: What is the Build Number for 12.1.0.3 and why does the Service Pack Information not Display? (Doc ID 2190555.1)

Last updated on OCTOBER 18, 2016

Applies to:

User Productivity Kit - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

We have attempted to upgrade UPK multi-user client to 12.1.0.3 on Windows 7 Professional, however, the build number has not updated and the Service Packs information does not display.

Q: What would cause the Service Pack information to not display?
 

Solution

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