Cannot Change The Child Billing And Shipping Addresses (Doc ID 2190943.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to update Bill To and Ship To locations, the following error occurs.

ERROR
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The Instance has a Parent associated to it in the component of relationship. Location attributes update is not allowed for this Instance. Changing the location attributes for Parent, will automatically update its corresponding child components.

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigation: Oracle Install Base Agent User >> Item Instance >> Item Instances

2. Query for Instance that is part of a relationship

3. Select a Child Instance and update the Bill To, Ship To or both locations

4. Receive the reported error

5. Select the Parent Instance and update the Bill To, Ship To or both locations

6. Observe that the changes do not cascade to the Child Instance


Cause

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