Brown bag: OM - On Demand - Cloud Services Processes For Support
(Doc ID 2191034.1)
Last updated on SEPTEMBER 20, 2017
Applies to:Oracle Order Management - Version 12.2 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.
This brown bag presentation is designed to explain the On Demand/Cloud Services processes for support.
This Brown Bag covers the process and procedures for working an On Demand/Cloud Services Service Request (SR) including:
- On Demand Process Overview
- Creating an On Demand Collab SR
- Creating an RFC (Request for Change) with On Demand Operations
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|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|