Outbound Transmissions In TransmissionAckStatus 'ERROR' When Trans Acknowledgement Expected (Doc ID 2191050.1)

Last updated on OCTOBER 07, 2016

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.1 and later
Oracle Transportation Management - Version 6.4.1 and later
Oracle Global Trade Management Cloud Service - Version 6.4.1 and later
Oracle Global Trade Management - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

In your External System configuration you have selected the checkbox

This is selected because you expect the transaction acknowledgement to be received by OTM when sending via synchronous protocol.

The 'Trans Acknowledgement Expected' check box specifies if the transmission acknowledgement status should be used as the status of the transmission.

When you select this checkbox, outbound transmissions are failing.

When the checkbox is not selected, outbound transmissions are succeeding.



Cause

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