'APP-PAY-07155 HR Object is Invalid' When Attempting to Save Enrollments or Close a Life Event (Doc ID 2191184.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

PROBLEM
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When attempting to save enrollment changes or close the Open life event, the following error occurs:

ERROR
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APP-PAY-07155: The HR Object is invalid.


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.

3. Process the Open life event for 01-JUL-2016 (enrollment period 01-MAY to 30-MAY).

4. Make annual enrollment elections and close the Open life event.

5. Employee experiencing a life event after the enrollment period but before 01-JUL.

6. Process the intervening event with occurred date 23-JUN-2016. 
See that the Open life event is backed out. The intervening event enrollment period is 23-JUN to 22-JUL.

7. Reprocess the Open life event and attempt to make enrollment changes.

Error occurs.

Cause

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