Service Contracts Main Billing Program at Times Populating Interface_line_attribute6 Incorrectly
Last updated on JUNE 09, 2017
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Contracts Billing/Termination
Service contracts main billing program at times populating interface_line_attribute6 incorrectly in RA_INTERFACE_LINES_ALL table. Sometimes the amount value is populated in this attribute as 3443,75 instead 3443.75
It is happening randomly. This is causing problems as we have lot of functionality / reports driven based on this attribute.
The issue can be reproduced at will with the following steps:
1. Run Service contracts main billing program
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms