Service Contracts Main Billing Program at Times Populating Interface_line_attribute6 Incorrectly (Doc ID 2191617.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Contracts Billing/Termination

ACTUAL BEHAVIOR
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Service contracts main billing program at times populating interface_line_attribute6 incorrectly in RA_INTERFACE_LINES_ALL table. Sometimes the amount value is populated in this attribute as 3443,75 instead 3443.75

It is happening randomly. This is causing problems as we have lot of functionality / reports driven based on this attribute.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run Service contracts main billing program


Changes

 

Cause

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