Part Requirement Html Page Not Opening After Applying Patches (Doc ID 2191716.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Parts Requirement in HTML,
the following error occurs.

ERROR
-----------------------
oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:959) at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:679) at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252) at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353) at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2697) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1979) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:559) at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:441)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply Patches 23236375:R12.CSP.B, 24472194:R12.CSP.B and 24596244:R12.CSP.B
2. Field Service Manager
3. Field Service Dispatcher
4. Spares Management
5. Spares Logistics
6. Parts Requirement HTML

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms