Show Routing Options Ignores the Rate Preferences When There are Two Rates With Identical Costs

(Doc ID 2191752.1)

Last updated on OCTOBER 11, 2016

Applies to:

Oracle Transportation Management - Version 6.3.6 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

When executing Show Routing Options on an Order Releases. Consider the following case 

1. There are two Eligible Rates with identical Cost

2. One of them has a Rate Preference associated with it on the

3. Service Time for the Rate with the Rate Preference is longer than that of the Rate Which does not have Rate Preference

In the above setup, Show Routing Options selects the Rate without the Rate Preference as Preferred. Expected behavior is the Rate with Rate Preference associated with it should be picked as Preferred.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms