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Show Routing Options Ignores the Rate Preferences When There are Two Rates With Identical Costs (Doc ID 2191752.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.3.6 to 6.4.2 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

When executing Show Routing Options on an Order Releases. Consider the following case 

1. There are two Eligible Rates with identical Cost

2. One of them has a Rate Preference associated with it on the

3. Service Time for the Rate with the Rate Preference is longer than that of the Rate Which does not have Rate Preference

In the above setup, Show Routing Options selects the Rate without the Rate Preference as Preferred. Expected behavior is the Rate with Rate Preference associated with it should be picked as Preferred.

Cause

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In this Document
Symptoms
Cause
Solution
References


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