No Option Available To Update Or Delete Notes On Install Base Record (Doc ID 2191769.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Oracle Procurement Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Support Codes

ACTUAL BEHAVIOR
---------------
While trying to update or delete the notes entered on the Install base record. Noticed there is no option to update or delete the notes entered in the Install Base records.

EXPECTED BEHAVIOR
-----------------------
Able to update or Delete the notes. This functionality exists till R12.1.3 and was not available in R12.2 onward.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 => Query Install base record.
 => Click on Update Pencil
 => Go to Notes tab
 => Do not find an option to update or delete. Can create new notes however.


Changes

 

Cause

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