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Defect: Line Cancel Fails Due to "Cancellation is not qualified at this point. Quantity "0" is not allowed" (Doc ID 2191804.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement
When attempting to cancel Booked line, the following error occurs

"Cancellation is not qualified at this point. Quantity "0" is not allowed
for a booked order if not cancellation. Please delete the line instead or
change the processing constraint setup to qualify the cancellation."

Steps to Reproduce

  1. Create Sales Order
  2. Create Sales Order Line
  3. Book Sales Order
  4. Cancel Order Line


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