UPK: When Checking In UPK Content, Received the Error: 'The Value Of Column "Check Out_User' In Table Document Is DBNull' (Doc ID 2192131.1)

Last updated on OCTOBER 11, 2016

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

UPK 12.1.0.1, Windows Server

Issue only occurs for one user and UPK was working fine before. This user's Windows password has expired. They're using Windows Authentication. After changing the Windows password, the user is unable to check in documents.

Trying to check in results in error:

The value of column "Check Out_User' in table document is DBNull

 

Cause

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