Keyword Search In OKS (Contracts) pages does not work with wildcards (i.e. %)

(Doc ID 2192315.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.2.1 and later
Information in this document applies to any platform.


Keyword word search in Advanced search of Service Contracts Search page, is not working when using wildcard '%'.


The issue can be reproduced at will with the following steps:
1. Responsibility: Service Contracts Manager Responsibility
2. Navigate to Contracts Administration > Contract Search > Advanced Search

A. User enter keyword = MYS0000119
  Result: One row is returned.
B. User enters MYS% in the Keyword and click on GO.
  Result: Nothing is getting returned
C. If user does the same Keyword search for a description of the contract, it works.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms