Change Strategy Button Assigns Strategy with Null ORG_ID
Last updated on NOVEMBER 21, 2017
Applies to:Oracle Advanced Collections - Version 12.2.5 and later
Information in this document applies to any platform.
When assigning a new strategy using the 'Change Strategy' button in the Strategy tab, the strategy is assigned without an ORG_ID in IEX_STRATEGIES. Because of this, the strategy cannot be seen in the strategy tab.
When customer uses the 'IEX: Strategy Mangement' program, it correctly assigns a strategy with an org_id.
Steps to Reproduce:
Responsibility: Collections Agent
- Use the Change Strategy button to assign a new strategy.
- Refresh the screen and try to view the new strategy, it doesn't show.
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