Service And Maintenance Pass-through Is Not Getting Disbursed In Partial Termination (Doc ID 2193340.1)

Last updated on OCTOBER 14, 2016

Applies to:

Oracle Lease and Finance Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Asset Management

ACTUAL BEHAVIOR
---------------
Service passthrough is not being paid for partial termination amounts.

EXPECTED BEHAVIOR
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Expect that is service is billed in a termination that it should be disbursed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a contract with multiple assets which has service line for at least one asset.
2. Bill and pay cash for the AR invoices (rent, service etc.)
3. Run disbursement to create service pass-through disbursement invoices
4. Create partial termination quote for the asset associated with service line. This quote should have Service and Maintenance line which is equal to unbilled service payments.
5. Approve and accept termination quote. Run billing to create quote invoices. Pay all quote invoices.
6. Run disbursement to create pass-through disbursement for Quote Service and Maintenance amount. AP Invoices are NOT being created.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pay the service vendor.

Cause

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