User Permission Error for Source Type of 'Task' from JTF HTML Calendar User Tasks Summary Page

(Doc ID 2193742.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Sales - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Oracle Common Applications > Tasks Integration

To enable Sales users to access their tasks we have added the JTF HTML Calendar Tasks Submenu to Sales User responsibility.

When users click on a task number to see the task details they get a user permission error

ERROR
-----------------------

  User does not have permission to access this page




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. HPHC Sales Rep > JTF Tasks submenu (added to custom responsibility) > Summary
2. Click on Task Number > get user permission error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the links in the task page

Changes

 

Cause

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