Tasks With Source of 'Party' Should Open ASN Sales Customer Page in R12 (Doc ID 2193743.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Sales - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

When a user clicks on the party name as the 'Source Name' for a task, the page redirects to asfOrgznDtailMain.jsp which is owned by Oracle Sales Online (asf). We would like for it to redirect to the Oracle Sales (ASN) pages that are used in R12 (as the jsp's are no longer used by Oracle Sales in R12) the same way that the 'Opportunity' source types open the Oracle Sales product.

For example >

Navigate to: JTF HTML Calendar User > Calendar > Calendar > Tasks > Summary

Task # 10921 > has a 'Source' of 'Party' > In the 'Source Name' column, the party name is listed. If you click on the party name of 'American Telephone & Telegraph', it takes the users to the asfOrgznDtailMain.jsp page (a jsp page that was used in previous releases of sales). We would like for it to open the 'Oracle Sales Customer Page' as this is the product we are using for our Sales reps. This should work the same as the Tasks with source types of Opportunities - as these open the Opportunity from within the Oracle Sales product pages.

Since the customer is using Oracle Sales, the page it should open should be within the new Sales OA pages instead of the old jsp pages since those are no longer used by Oracle Sales since the uptake to the OA Framework with the move from ASF to ASN.

 

 

Solution

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