Error Raised While Navigating from One Item Instance to Another (Doc ID 2193928.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Install Base, when attempting navigate to contracts the following error occurs.

ERROR

You have encountered an unexpected error. Please contact the System Administrator for assistance.


STEPS

The issue can be reproduced at will with the following steps:
1. Open the install base user user responsibility
2. Go to contracts
3. Open the Notes and attachments
4. Come back to instance search page again
5. Open another Item Instance
6. Go to contracts



Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms