Cannot Proceed with Buyer Work Center Order (BWC) after View Order - Get in a Loop

(Doc ID 2193993.1)

Last updated on OCTOBER 17, 2016

Applies to:

Oracle Purchasing - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, HTML Orders

In Buyers Workcenter (BWC)> Orders , when " View PDF" is chosen and then another option is chosen after the PDF is viewed and closed, the PDF keeps trying to open the PDF file.
This occurs when the user tries to return to the Orders page using the links on the screen.
Receive message: Do you want to open or save PO_102_.pdf?
We are in the process of upgrading from 12.1.3 to 12.2.4 and are in the testing phase of 12.2.4 where this was discovered.

Expect to View the PDF and then be able to do other activity in the same session.

The issue can be reproduced at will with the following steps:
1. Navigate BWC > orders > tab headers
2. Search for purchase orders
3. Select "view PDF"
4. View the PDF output
5. Return to Orders
6. navigate elsewhere
7. See message:Do you want ot open or save PO_102_.pdf?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms