Credit Check Hold Is Applied On Order Header After The Order Line Is Scheduled During Order Import (Doc ID 2194025.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Order Management - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Credit Check Hold is applied on order header after the order line is scheduled during order import.
Order line is scheduling even though the order is qualified for credit check hold and the hold is applied after scheduling.
For manual order entered via the form, this issue is not occurring. The credit check hold is applied after order header is booked and before the schedule event hence scheduling is prevented.

EXPECTED BEHAVIOR
Credit check hold should be applied and order line does not get scheduled.


STEPS
1. Use order import to bring in sales order that will fail credit check
2. Imported order is scheduled

Cause

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