R12: System locks When Click Corrections Button on Invoices Workbench (Doc ID 2194306.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Payables - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoice Issues & MassAdd

ACTUAL BEHAVIOR
---------------
Application hangs when try to click corrections button on Invoice workbench form when enter invoice with description and click edit filed for description filed and close without editing.

EXPECTED BEHAVIOR
-----------------------
Expect application not to hang

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payables Responsibility
2. Enter an invoice header, including the Description field and then save
3. Go to the Description field and press the Edit Field button
4. Don't edit anything and Close the Editor window
5. Press corrections Button
6. The lock occurs and the user cannot perform any other operation. He is obliged to force the log out by closing all the windows.




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms