Logistics Lines Do Not Get Created Automatically When Using Standard Repair Type (Doc ID 2194800.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3, Logistics Management

ACTUAL BEHAVIOR
---------------
Logistics lines are not getting populated automatically when creating a repair order with the 'Standard repair type


EXPECTED BEHAVIOR
-----------------------
Logistics lines should get automatically populated while trying to create repair order

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Service Request
2. In repair orders form create new repair order with Standard repair type


Cause

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