Unable To Receive Purchase Order In MSCA For An Item With 'Serial Status Enabled' Checked as "Unexpected error occurred" error thrown (Doc ID 2195746.1)

Last updated on OCTOBER 21, 2016

Applies to:

Oracle Inventory Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Mobile Receiving

When attempting to perform Purchase Order receipt for Serial item, the following error occurs.

ERROR
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Unexpected error occurred, Please check the log. Press any key to continue


STEPS
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The issue can be reproduced at will with the following steps:

1. Login to Mobile applications
2. Select Materials & Mfg responsibility
3. Navigate to Receiving > Receipts
4. Select PO and enter organization
5. Enter Purchase order number
6. Enter item number
7. Enter sub-inventory and confirm the quantity
8. Enter serial number and DFF page opens up
9. Press Done

Cause

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