Warranty Contract Behavior During Install Base Product Instance Transfer Across Operating Units (Doc ID 2195773.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

While performing Install Base product Instance transfer across operating units like OU1 to OU2, the original Warranty Contract is terminated from OU1 and a new Warranty Contract is created on the same operating unit(OU1).

Should the new Warranty Contract be created under new operating unit OU2 during instance transfer?
 

Solution

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