TeleService Error: "APP-ASO-236113: Invalid Unit of Measure for this Item" When Submitting Charges (Doc ID 219596.1)

Last updated on JUNE 23, 2015

Applies to:

Oracle Teleservice - Version 11.5.7 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

After entering the Charge Line and clicking the submit button an error appears.

APP-ASO-236113: Invalid unit of measure for this item Change(s)


Navigation Path Responsibility: Customer Support
Navigation: Service Requests --> Create Service Requests

1. Create and save a Service Request

2. Select Tools, then Charges

3. Enter business process, transaction billing type, product information

4. Click the Submit button

Cause

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