Click On Credit Policies Page Get ORA-01722: invalid number (Doc ID 2196051.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Under Setup and Policy Management

When attempting to click Credit Policies, the following error occurs:

ERROR
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 Exception Error - ORA-01722: invalid number


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Credit Management > Setup and Policy Management
2. Click on Credit Policies and get the java error
3. ORA-01722: invalid number

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are unable to view policy usage.

Cause

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