All the Report based programs are failing with "Concurrent Manager encountered an error" (Doc ID 2196274.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Concurrent Processing - Version 12.0.0 and later
Oracle Applications Technology Stack - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2.4 Concurrent Processing, Request Processing issues

 



All the report based concurrent programs fail with the below error:


ERROR
-----------------------

/ora/10.1.2/bin/appsrwrun.sh: /fs2/EBSapps/10.1.2/bin/rwrun: not found


Program exited with status 1
Concurrent Manager encountered an error while running Oracle*Report for your concurrent request <request_id>


The issue can be reproduced at will with the following steps:
1. Login to E-Business Suite
2. Navigate to Submit Request Form/SRS Form
3. Run "Active Users"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users programs are completing in error and reports not generated.

Cause

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