Cannot Create ONT Transaction Type

(Doc ID 2196501.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, CRP Instance

When attempting to create and save a Transaction Type,
the following error occurs.

FRM-40735: ON-INSERT trigger raised unhandled exception ORA-01830

and the record is not saved.

The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Setup > Transaction Types > Define
3. Enter a new Type and Save. See the FRM error.

The issue has the following business impact:
Due to this issue, instance cannot be released to users for CRP1 testing scheduled on 24th Oct 2016.
This impacts further subsequent milestones.


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