Oracle Version 12.2.5 - APP-ONT-250274: No Manual Discount Available. (Doc ID 2196606.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Pricing, Discounting & Charges

Unable to change price manually for return orders following error occurs


ERROR
-----------------------
APP-ONT-250274 No Manual Discount Available

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User
2. Orders/Returns
3. Sales Orders
4. Create Return Order
5. Manually try to change the price on the return line.
6. Get error:


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms