When RFQ Is Cancelled Email Notifications Are Not Getting Generated (Doc ID 2196628.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When RFQ is cancelled email notifications are not getting generated

When RFQ is Approved, emails go out to all the invited suppliers this functionality works fine in 12.2.4, but when it is Cancelled, the RFQ do not sent any emails going out to the suppliers saying "RFQ got cancelled"
and there is error in the wf_notifications table.


STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Cancel RFQ
2. WF error notification is sent


Cause

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