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When Mobile Sales Order Application Log in Error Using Custom Responsibility (Doc ID 2196737.1)

Last updated on MARCH 28, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
Mobile Sales Order Application log-in error when using custom responsibility.

When mobile sales order application log in error using log-in user ID has custom responsibility which "Application" value is "Advanced Supply Chain Planning".
But error does not occur when using standard provided responsibility "Order Management Super User" which "Application" value is "Order Management".

Error
Error contacting server.

Steps to Reproduce

  1. Set up responsibility which "Application" value is "Advanced Supply Chain Planning".
  2. Set up log-in user ID include above custom responsibility.
  3. Log in mobile sales order application, then error occur when sales order searching.

Changes

 

Cause

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