Purchasing Document Was Rejected By The PO Approver, But The Action History Has Not Been Updated (Doc ID 2196754.1)

Last updated on APRIL 10, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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When a Purchase Order (PO) is rejected because of Funds failure, Action history is not updated to Rejected.


EXPECTED BEHAVIOR
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Once PO is rejected because of Funds failure, Action history should also get updated to Rejected.

STEPS
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The issue can be reproduced at will with the following steps:

 1) Submit a PO in the approval flow without enough funds.
 2) Funds reservation fails, the option "Send Back to Preparer" sets the PO status to Rejected.
 3) But in action history Reject action is not recorded.


Cause

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