Unable to add Party as customer to Contract unless the Party has been setup in Receivables already (Doc ID 2196995.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Sales Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

It is not possible add a Party as a customer to a contract unless the Party has been setup in Receivables already.

 

Navigation Path:

1. Using a Receivables Responsibility, check to make sure customer has not been setup

(Navigate to Customers > Customers > Found that customer had not been setup yet)

2. Use an OKC Responsibility to create a contract:

(Navigate to Contracts > Contracts)

3. Click Create Contract

4. Fill out necessary info and click "Apply and Add Details" button.

5. Click Add Party

6. Look for Party Name. 

7. Getting "No Items Found" message.

 

Is this an expected behavior ?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms