Unable to add Party as customer to Contract unless the Party has been setup in Receivables already
Last updated on MARCH 08, 2017
Applies to:Oracle Sales Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
It is not possible add a Party as a customer to a contract unless the Party has been setup in Receivables already.
1. Using a Receivables Responsibility, check to make sure customer has not been setup
(Navigate to Customers > Customers > Found that customer had not been setup yet)
2. Use an OKC Responsibility to create a contract:
(Navigate to Contracts > Contracts)
3. Click Create Contract
4. Fill out necessary info and click "Apply and Add Details" button.
5. Click Add Party
6. Look for Party Name.
7. Getting "No Items Found" message.
Is this an expected behavior ?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms