Universal Work Queue Is Causing The Following Error "Resource Id Is Not Set Up " (Doc ID 2197010.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch the Universal Work Queue form, the following error is displayed.

Errors
Sorry! The'Resoursce ID' has not been set up for you. Please contact your System Administrator

 

Cause

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