'Add Another Row' Button Does Not Work After You Click On It and Delete It In Release 12.2.4 Customer Site Page (Doc ID 2197553.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Customers Module

ACTUAL BEHAVIOR
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Click on 'Add Another Row' button does NOT add a new row if you click to add first, then delete the added row, choose inactive usage to check the inactive usages and switch back to active and click on it to add another row.

EXPECTED BEHAVIOR
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Click on 'Add Another Row' button should always add a new row in customer site page

STEPS
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The issue can be reproduced at will with the following steps:
1. Search for Account in Standard form.
2. Click on Account details.
3. Click on Account Site> Details
4. Navigate to tab - Business Purposes
5. Click on Add New Row button. At this point of time a new row gets added. We delete this row for now
6. Change the drop down to look for Inactive usages.
7. Again navigate back to Active Usages and click on Add New Row Button. This does not add a new record at the end.
 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot a new site usage after checking the inactive usages

Cause

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