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Creating Credit Memo Errors: This action has been blocked to avoid inaccurate accounting entries (Doc ID 2197662.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Issue Clarification
---------------------------

When attempting to credit an invoice the system throws an error and not able to complete.


ERROR / ISSUE
-----------------------

This action has been blocked to avoid inaccurate accounting entries.
Please contact Oracle Support Services

STEPS
-----------------------

Query the invoice
Actions->credit
Click credit balance and save
Get the error

BUSINESS IMPACT
-----------------------
Functional

Cause

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In this Document
Symptoms
Cause
Solution
References


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