Creating Credit Memo Errors: This action has been blocked to avoid inaccurate accounting entries (Doc ID 2197662.1)

Last updated on OCTOBER 30, 2016

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Issue Clarification
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When attempting to credit an invoice the system throws an error and not able to complete.


ERROR / ISSUE
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This action has been blocked to avoid inaccurate accounting entries.
Please contact Oracle Support Services


STEPS
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Query the invoice
Actions->credit
Click credit balance and save
Get the error

BUSINESS IMPACT
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Functional

Cause

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