Last updated on OCTOBER 28, 2016
Applies to:Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.
In 12.2.4, While creating service request from Telesales Ebusiness center form, on service request tab, service request type field
the following error occurs.
Error : No List of Values
Steps To Reproduce
1. Navigate > Telesales Manager > Ebusiness center > party type = organization > query organization
2. Go to Service request tab > click on request type field
3. Error No List of Values
Note: But SR Type is available from actual Service Request Form.
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