APP-OFA-48289 Error while Trying to Split The Invoice Lines in Prepare Mass Addition Form

(Doc ID 2197940.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, FA Addition

When attempting to split the lines in prepare mass addition form,
the following error occurs.

ERROR
-----------------------
APP-OFA-48289: Unknown error: Please contact your system administrator


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to prepare mass addition form and query the line in new status
2. Click on Split option. Then the error message appears


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot split the the lines and create assets out of these split lines
which will impact the period closure process as period cannot be closed without creating assets

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms