Clicking On Link In 'Learner Instructor Self Service' Gives Internal Server Error
(Doc ID 2198175.1)
Last updated on FEBRUARY 14, 2019
Applies to:Oracle Learning Management - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.
When Learner Instructor Self-Service attempting to click on ‘Free Text Response’ Link, the following error occurs.
Internal Server Error
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: Learner Instructor Self - Service
2. Navigation: Learning Instructor>Instructor Home
3. Click on Class Name
4. Click on ‘Free Text Response’ Link
5. It takes lot of time and in the end it shows (above) error message
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