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R12: APP-OFA-48289 Unknown Error. Please Contact Your System Administrator - When Query a Book in Book Controls Form (Doc ID 2198178.1)

Last updated on APRIL 07, 2024

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to search a book in Setup - Book Controls form the following error occurs:

ERROR
-----------------------
APP-OFA-48289 Unknown error. Please contact your system administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Go to Fixed assets Super User responsibility
2) Setup-->Asset System-->Control Book-->CTRL+F11--> down arrow on the keyboard
3) Get an error APP-OFA-48289

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully use this form.

Cause

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In this Document
Symptoms
Cause
Solution
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References


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