R12: APP-OFA-48289 Unknown Error. Please Contact Your System Administrator - When Query a Book in Book Controls Form (Doc ID 2198178.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Assets - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, SETUP

When trying to search a book in Book Controls in Setup of FA an error occurs:

ERROR
-----------------------
APP-OFA-48289 Unknown error. Please contact your system administrator

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Go to Fixed assets Super User responsibility
2) Setup-->Asset System-->Control Book-->CTRL+F11--> down arrow on the keyboard
3) Get an error APP-OFA-48289

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully use this form.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms