R12: AP: OIE: After Applying Patch 21881097:R12.OIE.B Existing Payment Notifications (APCCARD) Error and New Payment Notifications Are No Longer Being Sent (Doc ID 2198378.1)

Last updated on OCTOBER 28, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.
Patch 21881097:R12.OIE.B
Payment Notifications
APCCARD
AP_SSE_NOTIFY_EMPLOYEE ON AP_INVOICE_PAYMENTS_ALL
AP_PAYMENT_EVENT_WF_PKG.get_check_info and GET_PAID_INVOICES
AP_PAYMENT_EVENT_WF_PKG.RULE_FUNCTION
AP_WEB_UTILITIES_PKG.NotifyEmployeeOnPayment

Symptoms

ACTUAL BEHAVIOR
---------------
After applying <Patch 21881097:R12.OIE.B> "PERCENTAGE REIMBURSEMENT POLICY, CURRENCY CONVERSION INCORRECT" existing payment notifications (APCCARD) complete in error and new Payment Notifications are no longer being sent automatically.


EXPECTED BEHAVIOR
-----------------------
Payment notifications should be sent as previously occurred.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply <Patch 21881097:R12.OIE.B> "PERCENTAGE REIMBURSEMENT POLICY, CURRENCY CONVERSION INCORRECT"
2. Ensure that Profile option 'OIE: CC Payment Notify" is set to Y.
3. Create payment to expense related invoices
4. Notifications are no longer sent to employees
5. Review existing APCCARD workflow and observe the following error:

 

*** Errored Activities

Activity Result Error Name
--------------------------------------------- --------------- ------------------------------
Error Message
------------------------------------------------------------------------------------------------------------------------------------
Error Stack
------------------------------------------------------------------------------------------------------------------------------------
Notification of Payment to Employee by Direct #MAIL WF_ERROR
Deposit
[WF_ERROR] ERROR_MESSAGE=3835: Error '-4061 - ORA-04061: existing state of has been invalidated
ORA-04061: existing state of has been invalidated
ORA-04061: existing state of package body "APPS.AP_WEB_CREDIT_CARD_WF" has been invalidated
ORA-04065: not executed, altered or dropped package body "APPS.AP_WEB_CREDIT_CARD_WF"
ORA-06508: PL/SQL: could not find program unit being called: "APPS.AP_WEB_CREDIT_CARD_WF"' encountered during execution of Generate
function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'. ERROR_STACK=
Wf_Engine_Util.Function_Call(AP_WEB_CREDIT_CARD_WF.CALLBACKFUNCTION, APCCARD, 2948105, TEST_CTX)
Wf_Engine_Util.Execute_Selector_Function(APCCARD, 2948105, TEST_CTX)
Wf_Engine_Util.Function_Call(AP_WEB_CREDIT_CARD_WF.CALLBACKFUNCTION, APCCARD, 2948105, TEST_CTX)
Wf_Engine_Util.Execute_Selector_Function(APCCARD, 2948105, TEST_CTX)
Wf_Engine.CB(TESTCTX, APCCARD:2948105:251803, ::::)
Wf_Engine.oldCB(TESTCTX, APCCARD:2948105:251803, ::::)
WF_MAIL.SetContext(44095340)
WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 44095340)
WF_XML.Generate(oracle.apps.wf.notification.send, 44095340)
WF_XML.Generate(oracle.apps.wf.notification.send, 44095340)
Wf_Event.setMessage(oracle.apps.wf.notification.send, 44095340, WF_XML.Generate)
Wf_Event.dispatch_internal()



Changes

 Apply <Patch 21881097:R12.OIE.B> "PERCENTAGE REIMBURSEMENT POLICY, CURRENCY CONVERSION INCORRECT"

Cause

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