Agent Dashboard: Error "You have entered an unexpected error. Please contact the System Administrator for assistance" While Accessing Saved Search
(Doc ID 2198649.1)
Last updated on MARCH 12, 2019
Applies to:Oracle Customer Support - Version 12.2.4 and later
Information in this document applies to any platform.
Get the following error upon trying to return to a Saved Search after updating a Service Request.
You have entered an unexpected error.
Please contact the System Administrator for assistance
1 .Go to Agent Dashboard
2. Go to a Saved Search and open a Service Request
3. Try to update any Service Request
4. Return navigation to a Saved Search from the Update Service Request page
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