Next Service Dates Are Not Updating On Asset Details Page

(Doc ID 2198884.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

ACTUAL BEHAVIOR
---------------
User update the last service dates on the Last Service dates form from the PM Schedule definition form. the expected result in to see the next service date updated on the Asset Details page (Maintenance Super User) but the dates are still the old dates.

EXPECTED BEHAVIOR
-----------------------
Next Service Dates should be updated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management
2. Preventive Maintenance - > Schedule Definition
3. Query a Schedule.
4. Click on Last Service Info.
5. Update the dates.
6. Login to Maintenance Super User Responsibility.
7. Check the dates on the Asset Details Page.
8. See the issue.


Cause

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