Error Seen While Removing The End Date Of The Meter From The Install Base (Doc ID 2199049.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes

When attempting to reactivate (by removing end date) the counter on a subject instance in a relationship...

the following error occurs.

ERROR
-----------------------
"The relationship start date cannot be less than the effectivity start date or cannot be greater than the effectivity end date of the source and target counter/meter. "

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Oracle Install Base Agent-->Counter-->

2. Search for the counter name and try to remove the end date of the counter and click apply.
3. See the error.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Not able to remove the end date of the meter to update the source meter.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms