Can Not Update Quality Plan Entries In Forms Or Quality Workbench. Columns are 'Greyed Out' (Doc ID 2199159.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Quality - Version 11.5.10.2 to 12.2.5 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting to update data entered in a collection plan, the following error occurs.

ERROR
You cannot update any columns, the columns are 'greyed out'.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility = Quality (QA)
2. Navigation = Results-> Entry-> Update Quality Results
3. All columns in the plan are 'greyed out'

 

Cause

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