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Oracle Receivables FAQ - Receipts Workbench For Release 11.5 and 12 (Doc ID 219933.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Receivables - Version to 12.0.0 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.
ARXRWMAI - Receipts
ARZACAR_RECEIPTS - Automatic Receipts
ARZCAR_REMIT - Automatic Remittance


This FAQ document identifies the most frequently asked How-To questions relating to the Oracle Receivables Receipts Workbench for Releases 11i and 12.

Questions and Answers

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In this Document
Questions and Answers
 What are the keywords I should use when searching for information in the Knowledge Database about the receipts workbench?
 How to unapply a receipt in a date different than the last open period?
 How can I turn on / activate automatic numbering (auto numbering) for manual receipts?
 Why can you enter duplicate receipt numbers?
 How do you write off small receipt balances?
 How do you apply a receipt to the same transaction twice?
 How to access the LOV for Category and Reason Code on the Reverse Receipts window?
 How to resolve '* This receipt is part of an unposted quick cash batch'?
 How do you apply payments to unrelated customers' invoices?
 What do you do with invoices that have credit balances?
 How are count and amount totals are populated in Receipt Batch Window with Reversals?
 I applied a receipt to the wrong customer account. How to correct this?
 What is the difference between a reversed receipt and a debit memo reversal?
 How do you refund an overpaid (on account) receipt?
 How do you refund a receipt for returned goods?
 How do you delete receipts and applications from interim tables?
 How can you prorate a receipt amount between tax and line items?
 How do you clear a Note Receivable?
 How do you change a GL bank account for a Remittance Bank Account?
 How do you create a manual miscellaneous receipt?
 When a receipt is reversed, where does the reversal of the On Account line go?
 Why is the field "Includes Tax" at the adjustment receipt level not updateable?
 How is the ar_payment_schedules.due_date field derived for receipts?
 What is the maturity date for receipts in Oracle Receivables?
 What is the difference between on-account and unapplied receipts?
 What to do when a customer pays less, because they expect a credit? How to apply this negative on-account cash?
 What to do when the "Receipt Summary" form is incorrectly sorted?
 Why does LOV in Receipts Workbench show inactive customers?
 What does message "Do you want to cancel claims on this receipt?" mean?
 What is receipt API?
 How to get a debug log file from the receipt API?
 Where to get an explanation of accounting entries concerning receipts?
 How to get a FND debug log file for Receipt form error ?
 How to issue a refund to Customer's credit card?
 How to perform Receipt to Receipt applications?
 How to perform Receipt Line Level application?
 How to process a payment for a credit memo in AR?
 How can you change the type of the receipt from cash to misc once it is entered and saved?
 What date does AR use to calculate earned discounts?
 Why does the receipt summary form not show the transaction numbers?
 How to confirm automatic receipts at batch level?
 How to setup an AR responsibility with disabled "Reverse...1" button in the receipts form?
 Why do on-account receipts have "wrong" count on batch header window?
 What is the meaning of exchange gain/loss?
 Why does post quick cash not overapply receipts?
 How to change a distribution set in a misc receipt?
 How to group all of receipts into a API receipt batch?
 How do you change the GL date default for receipts?
 Why does payment method LOV not having any values when entering receipt batch?
 Is there a limit to the number of times one can format a remittance batch?
 How do you reverse receipts in a different period?
 When creating a receipt, why can I not see a particular bank account in the LOV for payment methods?
 How come all the other bank accounts can be seen in the LOV when they have not got a Receipt Class/Payment method setup?

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