My Oracle Support Banner

Payment Term Not Getting Calculated According To Payment Type In IStore (Doc ID 2199342.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On Test (Upgraded from 11i): 12.2.5 version, Shopping Cart Related

ACTUAL BEHAVIOR
---------------
Payment term not getting calculated according to payment type defaulting rule setup in OM for iStore orders.

You had implemented Steps from Document "11i: How to default "Payment Term" based on Payment Method selected during Checkout? (Doc ID 466710.1)" in 11i.
This worked fine in 11i but not after upgrading to R12.

EXPECTED BEHAVIOR
-----------------------
Expect payment term to default using OM Defaulting rule once the order gets created.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Set profiles
    IBE: Default Payment Term = Blank (Null value)
    ASO: OM Defaulting = Yes
2. Setup OM Defaulting rule for payment term based on payment type
    For example:
         If Payment Type = Credit Card : Payment Term = IMMEDIATE
         If Payment Type other than Credit Card : Payment Term = 30 NET
3. Place an order from iStore

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.