Service Request Debrief Error API Programming Error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.

(Doc ID 2199599.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Teleservice - Version and later
Oracle Field Service - Version and later
Information in this document applies to any platform.


On : version, Debrief / Field Service Report

While saving and marking debrief as completed, the following error is coming

 API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.

The issue can be reproduced at will with the following steps:
1. Create Service Request
2. Create a task
3. Enter debrief and try to save


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms