Service Request Debrief Error API Programming Error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT. (Doc ID 2199599.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Debrief / Field Service Report

While saving and marking debrief as completed, the following error is coming


ERROR
-----------------------
 API Programming error (CS_CHARGE_DETAILS_PVT.Create_Charge_Details): &TEXT.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Service Request
2. Create a task
3. Enter debrief and try to save


Cause

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