App-WSH 231026: One or More Lines for the Selected Order Number Have a Null Scheduled Date and They Cannot Be Pick Released (Doc ID 2199626.1)

Last updated on MARCH 26, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

***Checked for relevancy on 03- MAR - 2017

On : 12.1.3 version, Pick Release
 
Customer has 64 orders scheduled to be shipped , which are failing at pick release with the following error.
When viewing the  scheduled date field at the line , there exist a scheduled date

ERROR
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APP-WSH-231026: One or more lines for the selected order number have a null scheduled date and they cannot be pick released .


STEPS
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The issue can be reproduced at will with the following steps:
 

1.Responsibility : Oracle Order Management
2.Navigate to Shipping
3.Release sales order srs using > Release rule
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot pick release 64 orders
Customer is being fined $5.00 for every sales order with out ASN sent

Cause

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