CFDI XML Tags Emisor Nombre And Rfc Have Empty Data (Doc ID 2199832.1)

Last updated on NOVEMBER 07, 2016

Applies to:

Oracle HRMS (Mexico) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Payroll - General


ACTUAL BEHAVIOR
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After running "CFDI Payroll Payslip XML Extract" concurrent request for Weekly Payroll, CFDI XML tags Emisor nombre and rfc return empty data.

EXPECTED BEHAVIOR
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After running "CFDI Payroll Payslip XML Extract" concurrent request for Weekly Payroll, CFDI XML tags Emisor nombre and rfc should return data.

STEPS
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The issue can be reproduced at will with the following steps:
1.Navigation : In Mexico HRMS Manager > Create an Organization and classify it as both Legal Employer and GRE.
2. Create an employee and associate him to the GRE created in step 1
3. Provide Assignment details like Salary and Payment Method.
4. Run Payroll, Pre-Payments, Payroll Archiver, Cheque Writer /Direct Deposit and CFDI Payroll Process.
5. CFDI Payslip output contains Emisor rfc and nombre tags as blank.
  
Due to this issue pay slips cannot be viewed using employee's personal email address.

Cause

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